Effective Date: 1 January 2026 · Last Reviewed: 1 January 2026
cnd88 ("we", "us", "our") operates the online gaming platform accessible at https://cnd88.pro (the "Platform"). We are committed to protecting the privacy and personal data of all individuals who access or use the cnd88 Platform, including registered Account holders, prospective players, and visitors to the site.
This Privacy Policy ("Policy") describes the personal data we collect, the purposes for which we use it, the parties with whom we may share it, the security measures we apply to protect it, and the rights available to you in relation to your personal data. This Policy applies to all Services offered through the cnd88 Platform and supplements the cnd88 Terms & Conditions.
cnd88 operates primarily for players located in Indonesia. Where applicable, this Policy reflects data protection principles consistent with international standards for the responsible handling of personal information in the online gaming context. By creating an Account or continuing to use the Platform, you consent to the data practices described in this Policy.
If you have questions about this Policy or wish to exercise any of your privacy rights, please contact us at [email protected].
cnd88 collects personal data in the categories set out below. We collect only the data that is necessary and proportionate for the purposes described in this Policy.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID (KTP / passport number) | Account registration, KYC age and identity verification, fraud prevention |
| Contact Data | Email address, mobile phone number | Account creation, communications, support, security alerts |
| Financial Data | Bank account or e-wallet identifiers used for transactions (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja); transaction amounts in IDR; deposit and withdrawal history | Payment processing, withdrawal verification, anti-money laundering compliance |
| Gaming Activity Data | Game sessions, bet history, wager amounts, game outcomes, sportsbook selections, bonus usage | Service delivery, responsible gaming monitoring, dispute resolution, fraud detection |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, session timestamps | Platform security, fraud prevention, performance optimisation, geolocation compliance |
| Usage Data | Pages visited, features accessed, click patterns, time on Platform, referral source | Platform improvement, UX optimisation, analytics |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer service quality, dispute resolution, staff training, compliance |
| Verification Documents | Copies of KTP, passport, proof of address, selfie photographs submitted during KYC | Identity verification, age confirmation (21+), anti-fraud measures |
We collect personal data directly from you when you:
We automatically collect Technical Data and Usage Data as you navigate and interact with the Platform, using cookies, server logs, and similar tracking technologies. See Section 7 (Cookies & Tracking) for full details.
In limited circumstances, cnd88 may receive personal data about you from third-party sources, including:
cnd88 uses personal data only for legitimate, specified purposes. The primary purposes for which we process your data are as follows:
To register and maintain your cnd88 Account, authenticate your identity at login, process deposits and withdrawals in IDR via Indonesian banks and e-wallets, deliver gaming services, apply bonus credits, and maintain accurate Account records.
To carry out KYC identity and age verification (confirming that you are at least 21 years of age), to comply with anti-money laundering (AML) obligations, to screen transactions against sanctions and fraud databases, and to meet any applicable reporting obligations under international gaming regulations.
To monitor gaming activity patterns for signs of problem gambling behaviour, to administer deposit limits, session reminders, loss limits, time-out periods, and self-exclusion requests, and to contact players where we have genuine concern about the welfare of their gaming activity. Responsible gaming monitoring is treated as a high-priority data use at cnd88.
To respond to account queries, payment questions, technical issues, and complaints; to maintain records of communications for quality assurance and dispute resolution purposes; and to escalate urgent responsible gaming concerns to trained support agents.
To detect and prevent unauthorised account access, multiple account registrations, bonus abuse, collusion, money laundering, and other fraudulent or prohibited conduct as defined in the cnd88 Terms & Conditions. IP address and device data are used to detect suspicious access patterns and to enforce geographical restrictions where applicable.
To analyse aggregated and anonymised Usage Data for the purpose of improving Platform navigation, game discovery, payment flows, and overall user experience. Individual player data is not used for analytics purposes in a manner that creates profiles used for automated decision-making affecting your Account status without human review.
To send you promotional emails, bonus notifications, and Platform updates where you have provided consent to receive marketing communications during Account registration or subsequently via Account preferences. You may withdraw consent to marketing communications at any time by updating your Account notification preferences or by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of any processing that occurred prior to withdrawal.
cnd88 processes your personal data on the following legal grounds:
cnd88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following defined circumstances:
We share personal data with trusted third-party service providers who process data on our behalf under binding data processing agreements, including:
cnd88 may disclose personal data to law enforcement agencies, regulatory bodies, courts, or other governmental authorities where required to do so by applicable law, court order, or legally binding regulatory demand. We will notify affected players of such disclosures where permitted to do so by law.
In the event that cnd88 or any part of its business undergoes a merger, acquisition, sale, or restructuring, personal data held by cnd88 may be transferred to the relevant successor entity as part of that transaction. We will provide advance notice of any such transfer to affected Account holders where practicable.
We will share your personal data with any third party beyond those listed above only where you have given your explicit, informed consent to that specific sharing arrangement.
Cookies are small text files stored on your device by your browser when you visit the cnd88 Platform. They allow the Platform to recognise your device across sessions and to deliver a consistent, personalised experience. cnd88 uses both first-party cookies (set directly by cnd88) and third-party cookies (set by our game and analytics partners).
You may control and disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the cnd88 Platform. Full instructions for managing cookies in commonly used browsers (Chrome, Firefox, Safari, Edge) are available in each browser's respective help documentation.
cnd88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, and to resolve disputes. Specific retention periods by data category are as follows:
On expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised. If you close your cnd88 Account, data subject to minimum legal retention periods will be securely archived and restricted from active processing until the retention period expires.
cnd88 applies comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures include:
Despite these measures, no online system is entirely immune to risk. In the event of a data breach that poses a material risk to your rights, cnd88 will notify affected players promptly and without undue delay, and will take all reasonable steps to contain and remediate the breach.
Subject to applicable law and the legitimate processing needs of cnd88, you hold the following rights in relation to your personal data:
You have the right to request a copy of the personal data cnd88 holds about you. Access requests will be fulfilled within 30 days of receipt. We may ask you to verify your identity before fulfilling an access request.
You may request correction of any inaccurate or incomplete personal data held by cnd88. Account profile information can be updated directly via Account settings; for corrections to KYC or financial records, contact [email protected].
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. Note that cnd88 is subject to mandatory data retention obligations under AML and financial regulations (see Section 8) that override erasure requests for certain categories of data.
You may request that cnd88 restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified. Restricted data will be retained but not actively processed beyond storage.
Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to request that we transmit that data to another controller where technically feasible.
You may object to the processing of your personal data where that processing is based on cnd88's legitimate interests. We will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests or rights, or where processing is required for legal claims.
To exercise any of the rights described above, submit a written request to [email protected] from your registered email address. We will respond within 30 days and may ask you to verify your identity before processing the request.
cnd88 strictly enforces a 21+ minimum age requirement across all Platform Services. The cnd88 Platform is not intended for, marketed to, or accessible to individuals under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. 21+
All Accounts are subject to KYC identity verification that confirms the Account holder's age prior to the processing of the first withdrawal. If cnd88 becomes aware that personal data has been collected from an individual under 21, that Account will be closed immediately and all associated data will be promptly deleted or anonymised, except where retention is required by law.
If you believe a minor has registered an Account on cnd88 or that personal data of a minor has been collected, please contact [email protected] immediately.
The cnd88 Platform integrates third-party game software and payment services. Where these integrations involve third-party interfaces or technology hosted outside cnd88's own infrastructure, those third parties operate under their own privacy policies. cnd88 is not responsible for the data practices of third-party game providers or payment processors operating their own independent data processing environments.
cnd88 does not include outbound links to external websites unrelated to the Platform's Services. If you navigate away from the cnd88 Platform to an external site, this Policy no longer applies and you should review the privacy policy of that external site before providing any personal information.
cnd88 reserves the right to update this Privacy Policy at any time to reflect changes in data processing practices, Platform Services, or applicable legal requirements. Material updates will be notified to registered Account holders via email to the registered address and/or via a prominent notice on the Platform no less than 7 days before the updated Policy takes effect.
The "Last Reviewed" date at the top of this Policy indicates when the most recent review was completed. Your continued use of the cnd88 Platform following the effective date of any Policy update constitutes your acceptance of the revised terms. If you do not agree with a material change, you may close your Account before the effective date of the revision.
If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or wish to raise a complaint about cnd88's data handling practices, please contact us using the details below. Our data privacy team will handle all privacy-related enquiries with strict confidentiality.
We aim to resolve all privacy-related complaints within 30 days of receipt. If you remain unsatisfied with our response, you may have the right to escalate your complaint to a relevant supervisory or data protection authority in your jurisdiction. cnd88 will cooperate fully with any such authority in the investigation of a complaint.
All data transmitted between your device and cnd88 servers — including login credentials, financial transactions, and personal information — is protected by 256-bit SSL/TLS encryption throughout every session.
Every cnd88 Account is subject to KYC identity and age verification before the first withdrawal is processed. This protects against fraud, identity theft, and ensures no one under 21 accesses real-money gaming Services.
cnd88 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with the specific service providers necessary to operate the Platform, under strict data processing agreements.
We collect only the personal data that is necessary and proportionate for the legitimate purposes described in this Policy. Data that is no longer needed is securely deleted or irreversibly anonymised in accordance with our retention schedule.
You can request access to, correction of, or deletion of your personal data at any time by contacting [email protected]. All rights requests are handled within 30 days and processed with full confidentiality by our data privacy team.
Marketing communications from cnd88 are sent only with your consent. You can withdraw consent and stop receiving promotional emails at any time by updating your Account notification preferences or contacting us directly.
Our support team is available 24/7 in WIB. Visit the FAQ for quick answers, review our Terms, or log in to manage your Account and privacy settings directly.
Read the FAQ Terms & Conditions Login to cnd8821+ Gambling involves financial risk. Please play responsibly.